Discovery & requirements gathering
We discuss your needs and goals for developing the portal.
Want to have a customer portal developed? 100% custom portals tailored to your needs.
Why have a customer portal developed?
Creating a customer portal offers convenience for users and efficiency for your organization. Customers can view and update their information anytime and anywhere, without being dependent on business hours.
For businesses, this means automation and cost savings. While a phone call to update an address can be time-consuming and error-prone, it can be done easily and directly online. This reduces pressure on customer service and increases customer satisfaction.
The process of creating a customer portal
Time estimation & sprint planning
We estimate the required time and plan the sprints.
Requirements specification
We translate your needs into concrete functionalities.
Design sprint (UI/UX)
We design an intuitive and user-friendly interface.
Development sprints
We build the customer portal step by step, with continuous testing.
Go-live
The portal is launched and made available to users.
Continuous development
We monitor, optimize, and expand the portal as needed.
Why choose AllesOnline for your customes portal?
At AllesOnline, we have extensive experience in developing customer portals, including integrations with existing systems and user accounts. While standard solutions often fall short, we provide custom solutions to enable seamless integrations.
Whether it's CRM, ERP, or other software: as long as there is an available API, we can make the connection. Additionally, we actively collaborate and advise on the best approach to ensure your customer portal perfectly aligns with your business processes.
Having your portal developed by AllesOnline means choosing flexibility, expertise, and a solution that truly works!
Custom solutions
Each portal is tailored to your specific needs and processes.
User-friendly UI/UX
We design intuitive interfaces for an optimal customer experience.
Scalable & future-proof
Your portal grows with your business and is easy to expand.
The possibilities of a custom portal
A custom-built customer portal offers endless possibilities and can be fully tailored to your organization and users. Whether you need a self-service portal, an internal tool for employees, or an advanced dashboard for customers, we provide a solution that seamlessly aligns with your needs.
A customer portal can operate as a standalone environment, be integrated into your website, or even be made available as an app. Thanks to smart integrations with other systems like CRM or ERP software, you can create an efficient and user-friendly platform. Consider applications such as invoice viewing, order management, service requests, or automated data processing.
With a custom customer portal, you can make the most out of digital self-service on any platform!
What does it cost to develop a customer portal?
The cost of developing a customer portal depends on its complexity and functionalities. A simple portal is more affordable than a system with extensive automation and integrations. Other factors such as integrations with other software, design, and future development also play a role.
We are happy to collaborate with you to create a solution that fits your needs and budget. Contact us for a custom quote!
FAQ about having a customer portal developed
How long does it take to build a customer portal?
On average, building a customer portal takes 3 to 6 months, depending on its complexity.
Why have a customer portal developed?
A customer portal offers users convenience and autonomy: they can access and update their data anytime, anywhere. For businesses, this means fewer manual tasks, lower costs, and more efficient processes. This improves the customer experience while saving time and money.
For which types of businesses is a customer portal valuable?
A customer portal is valuable for any business that has frequent customer interactions and wants to make them more efficient. Whether you're saving time on recurring queries or offering customers more autonomy, a portal helps streamline processes and improve the user experience. It's ideal for businesses looking to optimize service, administration, or communication!
What are the key features of a portal?
The main feature of a customer portal is simplifying complex processes. Whether it's for self-service, administration, or communication, a well-designed portal automates and speeds up tasks that currently take the most time or effort. What that looks like will vary from business to business, but the result is always more convenience for the user and greater efficiency for the organization.
